Services: Operations & Performance Improvement
(continued)

Operations Diagnostic Reviews

  • Service line revenue opportunities
  • Resident/Patient satisfaction
  • Labor and departmental expense benchmarking
  • Census and case mix
  • Clinical quality outcomes
  • Employee turnover

Performance Improvement

  • Financial
  • Employee productivity
  • Strategic partnerships & referral sources
  • Mike Logan
  • Staffing models
  • Resident care experience

Specialized Services

  • University affiliation
    • Contractual agreements
    • Aging science research
    • Student internships
    • Intellectual wellness programming
    • Physical wellness programming
  • Capital campaigns
    • Organizational readiness
    • Case statement, needs and goals
    • Campaign strategies

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